| File Statuses |
Emoji |
Meaning |
| Closed/Archived |
💸 |
Agent is paid. File is archived in Slack |
| Settled - Agent Educated |
🧾 |
File flagged, agent was educated in the event this file was audited |
| Cancelled/Terminated |
☠️ |
File was cancelled/terminated |
| Ready to Settle |
💰 |
File is Broker Approved, we have check pending in account |
| Pending file - TQ Approve |
🛡️ |
All docs are approved by TQ, just waiting on closing docs and a copy of the check |
| Active file - TQ Approved |
✅ |
Beginning stages of docs are approved after agent completes Buyer/Listing agreement |
| Exception/Waiver Granted |
🎟️ |
Broker is giving an exception on the file |
| Escalated to Broker |
☎️ |
File has been escalated to broker. Requires phone call from the broker |
| Needs Broker Review |
👀 |
When TQ team needs broker’s eyes on the file |
| Missing/Incomplete Docs |
❌ |
Docs are either missing or missing signatures/initials. Have 48 hours to submit after signatures |